Running the business

Customers

Keep track of who buys from you, at the till and online, with their contact details, addresses and full order history.


In the dashboard

  • Search and filter customers by name, email, phone, tags, number of orders and amount spent.
  • Customer profile: name, email, phone (with country picker), tags and notes.
  • Addresses: add several delivery addresses and set a default.
  • Order history: every order the customer has placed, from any channel.
  • Deleting a customer keeps their past orders intact.
The customer list.
The customer list.

At the till

Cashiers can attach a customer to a sale in seconds:

  • Search by name, nickname or phone number.
  • Add a new customer without leaving the sale: name, optional nickname, and phone.
  • Phone numbers are entered with a country code (Lebanon first). Mistakes like a leading zero are tidied automatically.
  • Duplicate check: if another customer already has that phone number, the till says so and offers to use them instead. It doesn't block the new customer, because families often share a number.
Finding a customer at the till.
Finding a customer at the till.

The customer's name prints on the receipt and the sale appears in their history.

Loyalty

Attaching a customer doesn't change prices today. A loyalty programme is on the roadmap; see Coming soon.

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